OVERVIEW
Welcome to Chalet des bateliers ! The terms “ we ”, “ our ” and “ us ” refer to Chalet des bateliers. Chalet des bateliers operates this store and website, including all associated information, content, features, tools, products and services, to provide you, as a customer, with a personalized shopping experience (the “ Services ”). Chalet des bateliers uses the Shopify platform, which allows us to offer you the Services.
The general terms and conditions below, as well as the policies referenced therein (the “ Terms of Use ” or “ TOU ”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Use carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy [LINK]. If you do not agree to these Terms of Use or the Privacy Policy, you must not use or access our Services.

ARTICLE 1 - ACCESS AND ACCOUNT
By accepting these Terms of Use, you represent that you have reached the age of majority in your state or province of residence and you give us your consent to allow your minor children to use the Services on devices that you own, purchase, or manage.
To use the Services, including to access or browse our online stores or to purchase any of the products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for the security of your account credentials and for any activity related to your account. You are not authorized to transfer, sell, assign, or license your account to another person.

ARTICLE 2 - OUR PRODUCTS
We have made every effort to faithfully present our products and services in our online stores. However, please note that the colors or appearance of products may differ from what is displayed on your screen due to the type of device you use to access the store, as well as its settings and configuration.
We do not guarantee that the appearance or quality of the products or services you purchased will meet your expectations or be identical to what is presented or rendered in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to remove a product from sale at any time and may limit the quantities of products we offer to one person, geographic region, or jurisdiction, on a case-by-case basis.

ARTICLE 3 - ORDERS
When you place an order, you are making a purchase offer. Chalet des bateliers reserves the right to accept or reject your order, for any reason, at its discretion. Your order is only considered accepted after written confirmation from Chalet des bateliers. We must receive and process your payment before your order is confirmed. Please carefully review your order before submitting it, as Chalet des bateliers may not be able to accept cancellation requests once the order is confirmed. In the event of a refusal, modification, or cancellation of your order, we will attempt to contact you using the email address, billing address, and/or phone number provided when placing the order.
Your purchases are subject to the return or exchange conditions in accordance with our Refund Policy [[LINK]].
You represent and warrant that your purchases are intended for personal or household use, and not for commercial resale or export.

ARTICLE 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time of the order and will be stated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping fees, preparation fees, customs duties, or import fees.
Prices displayed on our online stores may differ from those offered in our physical stores or on other online platforms operated by third parties. We may occasionally offer promotions on our Services that may impact prices and are governed by general terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your information, including your email address, credit card numbers, and their expiration dates, so that we can finalize your transactions and contact you if necessary.
You represent and warrant that: (i) your credit card information is accurate, correct, and complete, (ii) you are authorized to use this card for the purchase, (iii) the charges incurred will be honored by your card issuer, and (iv) you will pay the charges incurred at the displayed prices, including shipping and processing fees, as well as all applicable taxes.

ARTICLE 5 - SHIPPING AND DELIVERY
We cannot be held responsible for delivery or shipping delays. All stated delivery times are estimates and are not guaranteed. We disclaim all liability for delays caused by carriers, customs formalities, or any event beyond our control. As soon as the products are handed over to the carrier, ownership and the risk of loss are transferred to you.

ARTICLE 6 - INTELLECTUAL PROPERTY
Our Services, including, but not limited to, all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio content, as well as their design, selection, and arrangement, are the exclusive property of Chalet des bateliers, its subsidiaries, or its licensors. They are protected by U.S. and foreign patent, copyright, and intellectual property laws.
These Terms authorize you to use the Services solely for personal, non-commercial purposes. You are not authorized to reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Unless expressly stated otherwise in these Terms, nothing should be interpreted as granting you a license or any other right to any patent, trademark, copyright, or other intellectual property of Chalet des bateliers, Shopify, or a third party. Any unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by Chalet des bateliers.
The names, logos, product and service names, designs, and slogans of Chalet des bateliers are trademarks of Chalet des bateliers, its subsidiaries, or its licensors. You may not use them without prior written authorization from Chalet des bateliers. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

ARTICLE 7 - OPTIONAL TOOLS
You may be required to use third-party customer tools as part of the Services, tools that we do not monitor and over which we have no control or ability to contribute.
You acknowledge and agree that we provide access to these tools “as is” and “as available,” without warranty, representation, or condition of any kind, and without our approval. We disclaim all liability arising from or related to your use of optional third-party tools.
The use of optional tools offered on the site is at your sole responsibility and discretion. It is your responsibility to ensure that you know and agree to the terms applicable to these tools, as defined by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including making new tools and resources available). These new features will be considered an integral part of the Services and will be subject to these Terms of Use.

ARTICLE 8 - THIRD-PARTY LINKS
The Services may contain documents and hyperlinks to websites provided or operated by third parties (including integrated third-party features). We are not responsible for reviewing or evaluating the content or accuracy of third-party documents or websites you choose to access. If you decide to leave the Services to access these documents or third-party websites, you do so at your own risk.
We disclaim all liability for any harm or damage related to your access to third-party websites, or the purchase or use of products, services, resources, or content on those sites. We invite you to carefully review the third-party policies and practices and ensure you understand them before making any transaction. Claims, complaints, concerns, or questions regarding third-party products and services should be addressed directly to the relevant third party.

ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: this section accurately describes the relationship between Shopify and your store and must not be deleted or modified.]
Chalet des bateliers is powered by Shopify, which allows us to offer you the Services. However, any sale or purchase made in our Store is made directly with Chalet des bateliers. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Chalet des bateliers, including any damage, harm, or loss resulting from the products or services purchased. Hereby, you expressly release Shopify and its subsidiaries from any claim, damage, and liability arising from or related to your purchase and transaction with Chalet des bateliers.

ARTICLE 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may also be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Since the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services to provide and improve them for you. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties that may be located in countries other than the one where you reside, in order to provide you with the services. See our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

ARTICLE 11 - FEEDBACK
If you submit, upload, publish, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or any other content (collectively, “ Feedback ”), you grant us a perpetual, worldwide, sublicensable, and non-exclusive license to use, reproduce, modify, publish, distribute, and display this Feedback for any purpose, including commercial purposes. We may, for example, use our rights under this license to operate, provide, evaluate, improve, and promote the Services, and to fulfill our obligations and exercise our rights under the Terms of Use.
You also represent and warrant that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with the submission of your Feedback; (iii) your Feedback complies with these Terms. We are and will be under no obligation (1) to maintain the confidentiality of your Feedback; (2) to pay compensation for your Feedback; (3) to respond to your Feedback.
We may, without being required to, monitor, modify, or delete any Feedback that we deem, at our sole discretion, illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, otherwise objectionable, or in violation of the intellectual property rights of any party or these Terms of Service.
You agree that your Feedback will not infringe on any third-party rights, including copyrights, trademarks, data protection, personality rights, or other personal or proprietary rights. You further agree that your Feedback will not contain any defamatory, illegal, abusive, or obscene language, nor any computer virus or malware that could affect the operation of the Services or any related website. You are prohibited from using a falsified email address, impersonating another person, or misleading us, as well as third parties, about the origin of the Feedback. You are solely responsible for your Feedback and its accuracy. We disclaim all liability and cannot be held responsible for Feedback published by you or a third party.

ARTICLE 12 - ERRORS, INACCURACIES, AND OMISSIONS
The Services may occasionally contain information with typographical errors, inaccuracies, or omissions, particularly regarding product descriptions, prices, promotions, offers, shipping fees, transit times, or product availability. We reserve the right to correct any error, inaccuracy, or omission, as well as to modify or update information or cancel orders in the event of inaccurate information, at any time and without notice (including after you submit your order).

ARTICLE 13 - PROHIBITED USES
You may only access and use the Services for lawful purposes. You are strictly prohibited from accessing or using the Services, directly or indirectly: (a) for unlawful or malicious purposes; (b) in violation of any international, federal, provincial, state, or local regulation, rule, or law; (c) in a manner that infringes on the intellectual property rights of Chalet des bateliers, Shopify, or third parties; (d) to harass, abuse, insult, harm, defame, libel, disparage, intimidate, or prejudice any of our employees or any other person; (e) to transmit false or misleading information; (f) to knowingly send, receive, download, use, or reuse any content that does not comply with these Terms; (g) to transmit or induce the transmission of any advertising or promotional material, including “ spam ”, “ chain letters ”, “ junk mail ”, or any other similar solicitation; (h) to impersonate a person or entity, or attempt to do so; (i) to engage in any behavior that could restrict or hinder the use or enjoyment of the Services by others, or that, in our judgment, could harm Chalet des bateliers, Shopify, the users of the Services, or expose them to any liability.
In addition, you agree not to: (a) upload or transmit viruses or any other malware that could affect the operation or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track the personal information of others; (d) engage in spam, phishing, pharming, or pretexting practices through the Services; (e) use robots, spiders, scraping tools, data collection or extraction tools, automated devices, AI tools (including agentic AI), or any automated or manual means to access the Services; (f) interfere with, bypass, or neutralize security or authorization features, robot exclusion headers, or any other measure we put in place to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any provision of these Terms.

ARTICLE 14 - AGENTS
14.1 This section (“ Agent Terms ”) applies if you use, authorize, activate, or induce the deployment of an Agent to access, use, or interact with the Services. An “ Agent ” means any software or service that acts autonomously or semi-autonomously on behalf of a person or entity, or at its direction, and that can be executed on a device owned or used by a person without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless it continuously identifies itself and operates in strict compliance with the terms set forth in section 14.4 below.Furthermore, no Agent may access, use, or interact with the Services if we have requested that Agent to refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, the ability and manner in which an Agent accesses, uses, and interacts with the Services.
14.4 Agents must : (i) in all HTTP/HTTPS requests, indicate that the request is from an Agent and disclose the Agent's name by including the following in the user agent string : « Agent/[agent name] » ; (ii) not conceal or hide the fact that the access, use, or interactions are from an Agent, including by (a) imitating human behavior or interaction patterns, or (b) bypassing or completing CAPTCHAs or measures intended to distinguish computer use from human use ; (iii) answer honestly any question or prompt intended to determine whether the interactions are from a human or a computer ; (iv) not bypass or circumvent any measure intended to block, limit, modify, or control Agents' access, use, or interactions with the Services.

ARTICLE 15 - TERMINATION
We reserve the right to terminate this agreement or your access to the Services (or any part thereof), at our sole discretion, at any time and without notice. You will remain liable for all amounts due through the date of termination, inclusive.
The following articles will remain applicable after any termination : Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, as well as any other provision whose nature implies that it must survive termination.

ARTICLE 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided for purely informational purposes. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on this information is strictly at your own risk. We disclaim all liability and warranty regarding the consequences arising from your use of this information, or the use by any other visitor to the Services or any person made aware of its content.
UNLESS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “ AS IS ” AND “ AS AVAILABLE ” FOR YOUR USE, WITHOUT ANY WARRANTY, REPRESENTATION, OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT OF RIGHTS. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. CERTAIN JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THAT THIS DISCLAIMER MAY NOT APPLY TO YOU.

ARTICLE 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSEES, NOR THOSE OF SHOPIFY AND ITS AFFILIATES, BE HELD LIABLE FOR ANY DOMAIN, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED ON A CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR FOR ANY RELATED CLAIM, HOWSOEVER, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERROR OR OMISSION IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) PUBLISHED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF.

ARTICLE 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Chalet des bateliers, Shopify, as well as our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers, from and against any loss, damage, liability, or claim, including reasonable attorneys' fees, owed to a third party and resulting from (1) your failure to comply with these Terms of Use or the documents incorporated herein by reference, (2) your violation of any law or the rights of a third party, or (3) your access and use of the Services.
We will notify you of any claim covered by this warranty, provided that a failure to provide prompt notice does not relieve you of your obligations, unless you suffer substantial prejudice as a result.
We may provide defense and settlement of any claim at your expense, including the selection of legal counsel, but we will not settle any claim involving non-monetary obligations on your part without your consent (which you may not unreasonably withhold). You will cooperate in the defense of claims covered by this warranty, including by providing relevant documents.

ARTICLE 19 - SEVERABILITY
If any provision of these Terms of Use is held to be unlawful, void, or unenforceable, that provision will remain applicable to the maximum extent permitted by applicable law, and the unenforceable part will be deemed severed from these Terms of Use. Such determination will not affect the validity or enforceability of the remaining provisions.

ARTICLE 20 - WAIVER ENTIRE AGREEMENT
The failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Use, as well as the policies or usage rules published by us on this site or related to the Service, constitute the entire agreement and understanding between you and us, and govern your use of the Service. They supersede any prior or contemporaneous agreement, communication, or proposal, whether oral or written, between you and us (including, without limitation, prior versions of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use will not be construed against the drafting party.

ARTICLE 21 - ASSIGNMENT
You may not delegate, transfer, or assign this agreement, or any of your rights or obligations under these Terms, without our prior written consent. Any unauthorized attempt to assign will be deemed null and void. We may transfer, assign, or delegate these Terms as well as our rights and obligations without your consent or prior notice.

ARTICLE 22 - GOVERNING LAW
These Terms of Use, as well as any separate agreement by which we provide you with the Services, will be governed and interpreted in accordance with the federal laws and the laws of the states or territories of the courts having jurisdiction in the jurisdiction where Chalet des bateliers has its registered office. You and Chalet des bateliers expressly consent to the personal and subject matter jurisdiction of these courts.

ARTICLE 23 - HEADINGS
The headings used in this agreement are inserted for convenience and will not affect or limit the interpretation of these Terms.

ARTICLE 24 - AMENDMENT OF THE TERMS OF USE
You may view the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by publishing updates and modifications on our website. It is your responsibility to periodically check our website to review any changes. We will notify you of any material changes to these Terms in accordance with applicable law, and these changes will take effect on the date indicated in the notice. Your continued use or access to the Services after the publication of changes to these Terms constitutes your acceptance of them.

ARTICLE 25 - RIGHT OF WITHDRAWAL - PERISHABLE PRODUCTS
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to contracts for the supply of goods that are liable to deteriorate or expire rapidly. Fresh and perishable food products (cold cuts, cheeses, terrines, and any product with a limited shelf life) offered on this website are expressly excluded from the 14-day right of withdrawal.

ARTICLE 26 - CONSUMER MEDIATION
In accordance with Articles L616-1 and R616-1 of the French Consumer Code, we offer a consumer mediation service. In the event of a dispute that cannot be resolved amicably, you may refer to the following consumer mediator: [To be completed: name of the approved mediator, address, website].

The list of approved mediators is available at: https://www.economie.gouv.fr/mediation-conso

ARTICLE 27 - CONTACT DETAILS
For any questions regarding these Terms of Use, please contact us at the following address: ciao@abbiocco.fr. 
Our contact details are provided below :
LOULOU GLOUTON 
ciao@abbiocco.fr 
41 Quai des Bateliers, 67000 Strasbourg, France
[INSERT THE COMPANY PHONE NUMBER]
[INSERT THE COMPANY REGISTRATION NUMBER]
[INSERT THE VAT NUMBER]